We are glad to have you, and we want to keep you!
Once we work with you, we consider you part of the InfoSphere family. As such, we offer support services because we want to be the experts you rely on when you need professional assistance and help. Our support services include the following:
- Certified technical resources
- Dedicated resources
- Guaranteed 24 x 7 availability for dedicated services
- Flexible schedules:
- 24 x 7
- Seven days a week
- Five-day work week
- Pricing:
- Dynamic
- Fixed
- Per user
- Per license model
- Shared resources
- Package or à la carte support:
- Location:
- Global
- Regional
- Sub-regional
- Help desk:
- Chat
- Level 1
- Level 2
- Tickets:
- Limited
- Unlimited
- Location:
